little big tech
Managed IT support and cyber security for ambitious businesses across London, Kent and the South East. Is your technology holding you back, or keeping you safe?
How we actually perform
Pulled from the systems that run our business, not from a marketing page.
99%
of support issues fixed the same working day
Internal support records · last 90 days
100%
of issues resolved within our agreed SLA
Independently verified by Assurix · last 90 days
98%
of client devices patched against critical vulnerabilities
Independently verified by Assurix · last 90 days
100%
customer satisfaction
Independently verified by Assurix · last 90 days
Figures as of 2026-09-09. Verified figures are re-checked by Assurix every six hours, not once a year. Support figures are pulled from our internal support records — spam, duplicates and abandoned tickets excluded, and “same working day” means within our support hours excluding time waiting on the client. “Resolved within our agreed SLA” means within the response and resolution targets set out in each client's service agreement. “Critical vulnerabilities” means those rated Critical or High severity in the relevant vendor's security advisory.
The 90-Day Resilience Guarantee
We’ll make your business more resilient in 90 days. If we don’t, we stop charging.
And we don't ask you to take our word for it. We measure your resilience before we start, and again at day 90.
How the 90-Day Guarantee works →Trusted by ambitious businesses
































Client story
“They proactively identify challenges, offer tailored solutions, and ensure that businesses get the most out of their investments. Their dedication to service excellence means that organisations not only stay connected but thrive.”
Jon Thomas — We Do Play
13 sites across Flip Out UK, Activate UK, Putt Putt Social and Rumble Rooms
Read the full story →Managed IT Support That Secures Ambitious Businesses
Whether it's a system going down at the worst possible moment, a security incidentyou weren't prepared for, or just the nagging feeling that your IT isn't quite where it should be. These aren't just technical problems; they're business risks.
Little Big Tech helps ambitious businesses get ahead of them. It starts with a single question: where do you actually stand?

Our Structured Four-Stage Approach to Improving IT
From your first free assessment to ongoing quarterly improvement.
Get your indicative score.
Takes under 10 minutes. It's completely free.
Answer a short set of questions about your technology environment. No consultant required, no commitment needed. You'll get an indicative Technology Resilience Score™ that gives you a real sense of where your business sits — and where the gaps are likely to be.
Get your verified score.
Your verified score is a deeper assessment with our technical team. It costs £495.
Your indicative score points the way. Your verified score tells the full story. One of our consultants will conduct a structured assessment of your environment and produce a consultant-verified Technology Resilience Score™ — accurate, detailed, and actionable.
Close critical gaps.
This happens at onboarding, once your service is set up.
Once we know your verified score, we build a prioritised onboarding plan focused on one clear goal: lifting your score above 3.0 — the threshold for operational stability. Every workstream is tied directly to your score, so you can see exactly what's being fixed and why.
Improve Every Quarter.
With our ongoing support, we help you close the gaps in your IT infrastructure.
Resilience isn't a one-time project — it's an ongoing commitment. Through regular account reviews and quarterly business reviews, we track your score over time, celebrate measurable progress, and keep your technology aligned with your growth.
The best time to know your Technology Resilience Score was before something went wrong.
The second best time is today.
We've Kept It Simple
At Little Big Tech we keep it simple with one rate, per user, per month. Your business's IT support is fully managed by our dedicated team.
£75 per user, per month + VAT
10-user minimum, exclusive of VAT. One flat per-user fee covers managed IT support, a 24-hour Security Operations Centre, cyber incident response, vulnerability management, email filtering, phishing simulations, device patching, and Microsoft 365 or Google Workspace backup and configuration. The full stack — no bolt-ons, no hidden extras. Priced per user so it scales exactly as your team does — no new tiers to jump to, no renegotiation when you hire.
For law firms
Could your fee earners already be paying for your IT?
Run your own numbers against your charge-out rate and realisation, and see whether the time your fee earners recover covers what you spend on IT. Nothing gated, nothing emailed to you.
See if it stacks up for your firm →The first UK MSP independently verified on both security and service quality — re-verified every 6 hours, not once a year.
Most businesses we assess start below the benchmark for their size. The free Technology Resilience Assessment shows you exactly where you stand — and what to strengthen first. Under 10 minutes, score and report straight to your inbox.
Check out what our customers have to say
Where we work
Managed IT Support Across London and the South East
Who we support
Sector-Specific IT Support and Compliance
Beyond IT support
Two Engines Built for Ambitious Businesses
Resilient IT keeps your business running — it doesn't grow it. That's why we built two more Engines: one brings you more customers, one helps you do more with the team you already have. Explore both at ambitious.biz.
Growth Engine
Finds and attracts the people actively looking to buy, and guides them through to becoming a client — with every change reviewed by you before it goes live.
See If Growth Engine FitsEfficiency Engine
Automates repetitive work and standardises inconsistent processes, so your team does more without you having to hire for it.
See If Efficiency Engine FitsBook Your Free 30-Minute IT Review
Thirty focused minutes. It's a discovery conversation, not a full technical audit — but by the end of it you'll know:
- ✓ Whether we're the right provider for your business
- ✓ Where your Technology Resilience Score™ stands today and which gaps to close first — we run your free assessment live on the call
- ✓ The likely scope and indicative cost of closing them
- ✓ What switching provider would actually involve, if that's relevant
- ✓ Whether a deeper, Validated assessment is worth doing next
Not ready to talk? Get your free Technology Resilience Score — under 10 minutes, report straight to your inbox.

