Independent Verification
We don't ask you to take our word for it.
In May 2026, Little Big Tech became the first MSP to carry the Assurix Trustmark.
Little Big Tech holds the Assurix Trusted MSP Mark — a live, independently-audited trustmark that proves our security posture and operational standards, refreshed every six hours. You can check it any time.
The link below goes to the Assurix registry certificate itself — the live pass/fail mark, independently re-checked every six hours. Assurix's detailed dashboard view is temporarily unavailable while they make fixes to it; the trustmark behind it is unaffected and remains current.
The Problem
Most IT providers promise. Very few can prove.
The gap between those two words is the Proof Gap — and it exists for four structural reasons.
01
No regulation
Accountants, lawyers, and financial advisors are regulated. The IT industry is not. There is no professional body that decides which providers are competent — anyone can call themselves an MSP.
02
The evidence is broken
Industry certifications describe a single moment in time and are written by the provider being assessed. Two providers with the same certificate can deliver wildly different security in practice.
03
The work that matters is invisible
You can see whether your provider answers the phone. You cannot see whether your backups are intact, your patches are current, or your access controls are properly set. The market rewards visible service and ignores invisible rigour.
04
Your IT provider is your biggest risk
Your provider holds full admin access to your email, devices, files, accounts, and security tools. If their standards slip, your security inherits the weakness. Most businesses have no way to verify either way.
The Solution
From a promise to something you can check.
Assurix performs independent, continuous verification of what an IT provider is actually doing — not once a year, but live, every six hours.
Security Posture
What is actually happening on your network
- →Access controls and privilege management
- →Patching status across endpoints
- →Backup integrity and recovery readiness
- →Security tool integration and alerting
- →Incident escalation processes
Operational Performance
Whether the service is actually working
- →Response and resolution SLA performance
- →Recurring issues tracking
- →Proactive ticket creation
- →QBR cadence and strategic engagement
- →Customer satisfaction measurement
The part that should interest you most
If one of our controls falls out of tolerance and we do not fix it within 30 days, the trustmark is paused. That is Assurix's published rule, not our policy: “Fix issues within 30 days or the trustmark is paused.”
We cannot appeal it, delay it or quietly let it lapse. It happens whether or not it is convenient for us.
That is the difference between a badge and a check. A badge records that someone passed once. A check can fail you on a Tuesday.
Ask your current provider one question
If you already have an IT provider, borrow this question:
“Who independently verifies your security and service standards, how often do they re-check, and where can I see the result?”
It is a fair question. We are happy to be asked it, because we can answer it with a link.
