Managed IT Support

IT Support for Accountants & Accountancy Practices

IT That Holds Up Through Tax Season. Your clients depend on you at the worst times of year. Your IT should hold up too.

Talk To UsGet Your Free Resilience ScoreOur Services
Cyber Essentials certifiedAssurix accredited

20+

Five-star Google reviews

Verified by real clients

1st

UK MSP independently verified

On security & service quality

24/7

Security Operations Centre

Always-on threat monitoring

90

Days to measurable improvement

Tracked via your TRS™ score

What we do

IT support built around the pressures accountancy practices actually face.

01

Cyber Security & Data Protection

Accountancy practices hold highly sensitive client financial data — tax records, payroll information, company accounts. That makes them a target. We implement security frameworks built for professional services firms where a breach means more than data loss.

  • Ransomware protection & email security
  • Multi-factor authentication & access controls
  • GDPR-aligned data handling policies
  • Cyber Essentials certification support
02

Managed IT Support

Responsive, expert support when something goes wrong — and proactive monitoring so it rarely does. During peak periods like January self-assessment or March year-ends, you need a helpdesk that understands urgency.

  • Unlimited helpdesk support
  • 24-hour Security Operations Centre
  • Critical issues triaged in under 15 minutes
  • Dedicated account manager
03

Cloud & MTD Compliance

Making Tax Digital requires practices to use HMRC-compatible software and maintain digital records. We set up, secure, and manage the cloud platforms that underpin your MTD compliance — and keep them running reliably.

  • Microsoft 365 setup & management
  • Cloud accounting platform integration
  • Secure document management & sharing
  • Automated encrypted backups
04

Secure Remote Working

Partners, managers, and staff often work across multiple offices, client premises, and home — while handling confidential financial data. We ensure every connection is secure and every device is managed.

  • Secure VPN & remote access
  • Device management & encryption
  • Mobile device management (MDM)
  • Multi-site network management
05

Backup & Business Continuity

Losing access to client records or filing systems during self-assessment season is not a recoverable situation. We build backup and recovery plans tested against your busiest periods — not just your quietest.

  • Automated encrypted backups
  • Tested disaster recovery plans
  • Ransomware recovery procedures
  • Business continuity planning for peak periods

Why it matters

Most IT providers don't understand accountancy deadlines. We do.

Accountancy practices carry one of the most demanding combinations of deadline pressure and data sensitivity of any professional service. Making Tax Digital is tightening HMRC's grip on digital record-keeping. Client financial data sits squarely in the crosshairs of ransomware operators. And a system failure in the last week of January isn't just inconvenient — it's a crisis.

Little Big Tech builds IT environments that hold up under that pressure. We support accountancy practices through their busiest periods with a 24/7 Security Operations Centre, proactive monitoring, and a helpdesk that prioritises issues by business impact — not ticket number.

We already support professional services firms where the consequences of downtime go straight to the client relationship. We build every accountancy environment to the same standard — secure, resilient, and audit-ready for ICAEW and ACCA practices that need to evidence how they handle client data.

It starts with your Technology Resilience Score™ — a benchmarked measure of your practice's ability to prevent, withstand and recover from technology and cyber risks. Most organisations of similar size and complexity operate at 3.5 or above. A verified score shows you exactly where targeted investment strengthens your resilience, satisfies your professional body's requirements, and protects the client relationships you've built.

Why accountancy practices choose us

Deadline-aware support

We understand that a support ticket in late January or at year-end is not a routine request. Critical issues are triaged within 15 minutes and treated accordingly.

Client data protected by design

Encryption, access controls, and data loss prevention around client financial records — built in from day one, not added as an afterthought.

MTD and compliance-ready

We configure and secure the cloud accounting platforms and integrations your practice runs on — including those required for Making Tax Digital compliance.

Audit-ready documentation

Clear records of how your IT environment is controlled and monitored — evidence you can show to your professional indemnity insurer or a practice reviewer.

Talk to us

Our Four Stage Approach To Improving IT

We use your Technology Resilience Score™ to benchmark your progress from where you were before you joined us.

What's included in our managed IT support packages?

Every package includes the full stack — no bolt-ons, no surprises.

IT support Mon–Fri, 8am–6pm

Our IT support engineers are on hand to handle your IT issues and technology headaches.

24-hour Security Operations Centre

Our SOC partners provide round-the-clock monitoring of your environment to proactively hunt and mitigate any threats.

Full cyber incident response

If the worst does happen, our cyber incident response team will jump into action.

Vulnerability management & credential theft monitoring

We keep an eye on gaps in your security and stay vigilant to see when and if your credentials are stolen.

Email filtering

Your inbox is set up to automatically filter out junk including cold emails and spam.

Phishing simulations

Keep staff on their toes and develop their cyber awareness with our coordinated phishing simulations.

Device patching

We keep your devices up to date with the latest patches for software and hardware.

Backup of Microsoft 365 or Google Workspace

We take frequent backups of your environments so that if something goes missing, we've got you covered.

Configuration management of Microsoft 365 or Google Workspace

We configure your environments so that they facilitate staff efficiency and effective collaboration.

What our clients say about Little Big Tech

5.0
35 reviewsView on Google →
LC
Louise Campbell
1 month ago

Matt and John are fantastic. They are the most friendly, helpful and skilled guys when it comes to anything to do with my PC. No matter how serious or trivial the issue, they are so professional and patient and nothing is a bother to them — they sort issues immediately. Gold standard service all the way!

JL
John Leung
1 month ago

I had a query on software usage and Matthew Cooper was the assigned engineer. He was quick and responsive, helped resolve the problem very quickly. Great service!

JB
James Brian
2 months ago

Great responsive team who are incredibly helpful and friendly. Highly recommended.

DA
Dale Agar
3 months ago

Super efficient and professional company, always offer excellent and honest advice whether it's in their best interest or not. Highly recommend.

KR
Kimberley Rowe
3 months ago

Matthew from Little Big Tech has come to my rescue on many occasions over the years. Booking a time slot is quick and easy. Today he sorted out a few issues with my work laptop really quickly in his helpful and cheerful manner. Thanks Matt.

LO
Lauren Ottewell
3 months ago

Thank you to John W at Little Big Tech who helped resolve an issue I had at work today. My query was handled quickly and efficiently and all communication with John was friendly from start to finish. Great service, thank you so much.

KI
Kirsty Richardson
4 months ago

Fantastic service from Matthew Cooper, he's so knowledgeable and friendly and willing to help. Hugely appreciate it, thanks from everyone at A Construction Builds Ltd.

KW
Karen Woodbridge
4 months ago

Little Big Tech have supported our business for about 4 years now and the team have always been super efficient and responsive. My emails were hacked and LBT instantly stepped in — Matt and John were on the case before I even knew I had a problem. They sorted the issue, isolated my system and drafted an update I could send to my clients. I can't recommend them enough.

TF
Tracey Friel
4 months ago

John is always very quick to answer our queries at the U Clinic. He is very professional and always sorts out any problems we may have. Highly recommend!

GC
Grahame Clarke
4 months ago

Computer was hacked, Matt and John from LBT acted immediately and shut everything down, saved more problems and then set to work restoring everything. Efficient, friendly and knowledgeable — many thanks.

FI
Far M. Imtiazi
4 months ago

Matt was great. Polite & professional. Plus he resolved the issue in minutes if not seconds!

MM
Matthew Mills
5 months ago

Matthew from Little Big Tech was able to sort out my all-in-one PC with no problems. From start to finish he was very helpful and always is whenever we have a problem.

MB
Matt Bull
5 months ago

John was super quick to arrive onsite earlier today, and he assisted in fixing a software issue with our customer-facing devices. Without him, our busy day would have felt even busier. Huge props to his great work ethic and speedy service.

RW
Roger Wright
6 months ago

Fantastic customer service from Matt. Nothing is too much trouble, extremely patient, and will solve any computer issue quickly and efficiently, in a friendly manner. 100% recommend.

AM
Andy Massie
10 months ago

I couldn't recommend Little Big Tech strongly enough. They have been entirely focused on my needs as a small business owner, and have delivered over and above what I asked for at fantastic value for money. On top of all that, they have an awesome vibe — proactive, engaged, kind, warm — everything you could hope for in a tech service provider.

HV
Helen Valls-Russell
1 year ago

The onboarding service is excellent and supportive. When we have an issue or a concern, they respond swiftly and provide proactive guidance and support. Such a great team — not just a nameless call centre. We are able to speak with people we know and we feel supported.

JT
Jon Thomas
1 year ago

Little Big Tech have been instrumental in providing cutting-edge solutions that ensure uninterrupted communication, enhanced collaboration, and superior call quality for our multiple brands in the We Do Play group. What truly sets them apart is their commitment to going above and beyond — proactively identifying challenges, offering tailored solutions, and ensuring businesses get the most out of their investment. Highly recommend.

DS
Dave Sutton
3 years ago

Fabulously forward thinking guys to work with. Energetic and supportive — a human approach to technology. Great experience in helping smaller firms to get a grasp of technology to grow.

JM
Jessica McGovern
4 years ago

The team at Little Big Tech have transformed our backup and storage situation. Working with our quite specific infrastructure setup, they've deployed a network storage system we can trust. Always at the end of the phone or there to assist via email — there's nobody I would rather have our managed IT services with.

LE
Laurence Emmett
4 years ago

Having got by without an IT Support Provider, I had fallen into the trap of learning to live with a bad system, poor setup and dreadful security. What steered me towards Little Big Tech was the belief they would solve problems I did not even know I had — and they have. These guys may be comparatively small but the team is of the highest quality. Every communication is productive and informative.

Technology Resilience Score™

Where does your practice's resilience stand today?

Take the free Technology Resilience Assessment — a benchmarked baseline of the systems your practice depends on, including client data protection and deadline-period resilience. Ten minutes, report straight to your inbox.

Get your practice's free scoreAlready have IT support? Check what you're paying

Also see

IT Support for Law FirmsIT Support for SMEsIT Support for Financial ServicesIT Support for Private Healthcare

Got questions?

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Book a call

Your clients trust you with their most sensitive financial information.

We make sure your IT is worthy of that trust — secure, resilient, and ready for whatever January throws at you. Let's talk about where you stand.

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