Managed IT Support
IT Support for Financial Services in London & the South East
Operational Resilience, By Design. Supporting FCA-regulated firms, IFAs and wealth managers across London and the South East — because your regulator expects it, your clients assume it.
20+
Five-star Google reviews
Verified by real clients
1st
UK MSP independently verified
On security & service quality
24/7
Security Operations Centre
Always-on threat monitoring
90
Days to measurable improvement
Tracked via your TRS™ score
What we do
IT support built around what financial services firms are accountable for.
Cyber Security & Compliance
Financial services firms are high-value targets for cybercriminals and under direct regulatory scrutiny for how they manage that risk. We implement security frameworks that satisfy both.
- →FCA operational resilience alignment
- →Multi-factor authentication & access controls
- →Email security & anti-phishing
- →Staff cyber awareness training
Managed IT Support
Responsive, expert support when something goes wrong — and proactive monitoring so it rarely does. Our team understands that in this sector, uptime is a regulatory as well as a commercial concern.
- →Unlimited helpdesk support
- →24-hour Security Operations Centre
- →Issues prioritised by business impact
- →Dedicated account manager
Cloud Solutions
Secure, compliant cloud environments for firms handling sensitive client and deal data — whether you're migrating for the first time or optimising an existing setup.
- →Microsoft 365 setup & management
- →Cloud migration & optimisation
- →Secure document management
- →Data residency & access governance
Secure Remote Working
Deal teams and advisers need secure access wherever they're working — office, home, or client site — without ever compromising client confidentiality.
- →Secure VPN & remote access
- →Device management & encryption
- →Mobile device management (MDM)
- →Zero-trust access policies
Data Backup & Disaster Recovery
Client records, transaction data, deal documentation — we ensure it's encrypted, backed up, and recoverable, with tested disaster recovery plans that satisfy operational resilience requirements.
- →Automated encrypted backups
- →Tested disaster recovery plans
- →Ransomware recovery procedures
- →Documented business continuity planning
Where does your firm's resilience stand today?
Get your firm's free scoreWhy it matters
Most IT providers don't understand operational resilience. We do.
FCA-regulated firms, IFAs and wealth managers across London and the South East operate under some of the toughest technology expectations of any sector — from the FCA's operational resilience rules and Consumer Duty to SM&CR personal accountability and the cyber insurer requirements that now sit alongside them. Whether it's a Consumer Duty gap surfaced in a board review, an SM&CR holder who won't put their name to an IT environment they can't evidence, a cyber insurer demanding Cyber Essentials before renewal, or a firm whose MSP was just acquired and suddenly feels like a rounding error to a larger group — the moment where properly managed IT becomes unavoidable arrives fast. A technology failure isn't just downtime. It's a regulatory event.
Little Big Tech works with financial services firms, IFAs and wealth managers across London and the South East to build IT environments that hold up under that scrutiny. We cover everything your firm needs to stay operational, secure and audit-ready — from day-to-day helpdesk support to enterprise-grade cyber security and the documented resilience testing your regulator expects. That means mapping your important business services, designing your environment to stay within your impact tolerances, and producing the evidence trail that satisfies an FCA review — not just keeping the lights on.
We already support a high-profile venture capital firm in London, where downtime isn't measured in lost productivity — it's measured in missed deals and exposed sensitive deal data. We build every financial services environment to that same standard, whether you're a boutique IFA, a wealth manager, or an FCA-authorised firm in the early stages of building out your governance framework.
It starts with your Technology Resilience Score™ — a benchmarked measure of your firm's ability to prevent, withstand and recover from technology and cyber risks, on a scale of 1 to 5. Most organisations of similar size and complexity operate at 3.5 or above; a verified score shows you exactly where targeted investment will strengthen your resilience, satisfy your regulator, and support the growth you're planning.
Why financial services firms choose us
Built around operational resilience
We map your important business services and design your IT environment to stay within your impact tolerances — the language your regulator actually uses.
Client data protected by design
Encryption, access controls, and data loss prevention around client money data and sensitive deal information — built in, not bolted on.
Audit-ready, always
Clear documentation and reporting so you can evidence your technology controls the moment a regulator, auditor or investor asks.
Understands the stakes
We know that in financial services, a security incident is also a conduct and governance question — not just a technical one.
Our Four Stage Approach To Improving IT
We use your Technology Resilience Score™ to benchmark your progress from where you were before you joined us.
What's included in our managed IT support packages?
Every package includes the full stack — no bolt-ons, no surprises.
Technology Resilience Score™
Where does your firm's resilience stand today?
Take the free Technology Resilience Assessment for financial services firms — a benchmarked baseline of the systems your operational resilience depends on. Ten minutes, report straight to your inbox.
Further reading
More on building resilience for financial services
Got questions?
We're straight with you
Can't find what you're looking for? Talk to us directly — no sales pitch, no obligation.
In financial services, a technology failure is a regulatory event.
We keep your systems resilient, your client data protected, and your firm audit-ready. Let's talk about where you stand.
Get your firm's free score
