Managed IT Support

IT Support for Financial Services

Operational Resilience, By Design. Your regulator expects it. Your clients assume it. Make sure your IT actually delivers it.

Talk To UsOur Services
Cyber Essentials certifiedAssurix accredited

20+

Five-star Google reviews

Verified by real clients

1st

UK MSP independently verified

On security & service quality

24/7

Security Operations Centre

Always-on threat monitoring

90

Days to measurable improvement

Tracked via your TRS™ score

What we do

IT support built around what financial services firms are accountable for.

01

Cyber Security & Compliance

Financial services firms are high-value targets for cybercriminals and under direct regulatory scrutiny for how they manage that risk. We implement security frameworks that satisfy both.

  • FCA operational resilience alignment
  • Multi-factor authentication & access controls
  • Email security & anti-phishing
  • Staff cyber awareness training
02

Managed IT Support

Responsive, expert support when something goes wrong — and proactive monitoring so it rarely does. Our team understands that in this sector, uptime is a regulatory as well as a commercial concern.

  • Unlimited helpdesk support
  • 24-hour Security Operations Centre
  • Issues prioritised by business impact
  • Dedicated account manager
03

Cloud Solutions

Secure, compliant cloud environments for firms handling sensitive client and deal data — whether you're migrating for the first time or optimising an existing setup.

  • Microsoft 365 setup & management
  • Cloud migration & optimisation
  • Secure document management
  • Data residency & access governance
04

Secure Remote Working

Deal teams and advisers need secure access wherever they're working — office, home, or client site — without ever compromising client confidentiality.

  • Secure VPN & remote access
  • Device management & encryption
  • Mobile device management (MDM)
  • Zero-trust access policies
05

Data Backup & Disaster Recovery

Client records, transaction data, deal documentation — we ensure it's encrypted, backed up, and recoverable, with tested disaster recovery plans that satisfy operational resilience requirements.

  • Automated encrypted backups
  • Tested disaster recovery plans
  • Ransomware recovery procedures
  • Documented business continuity planning

Why it matters

Most IT providers don't understand operational resilience. We do.

Financial services firms operate under some of the toughest technology expectations of any sector — from the FCA's operational resilience rules to Consumer Duty and SM&CR accountability. A technology failure isn't just downtime. It's a regulatory event.

Little Big Tech builds IT environments that hold up under that scrutiny. We cover everything your firm needs to stay operational, secure and audit-ready — from day-to-day helpdesk support to enterprise-grade cyber security and the documented resilience testing regulators expect to see.

We already support a high-profile venture capital firm in London, where downtime isn't measured in lost productivity — it's measured in missed deals and exposed sensitive deal data. We build every financial services environment to that same standard.

Why financial services firms choose us

Built around operational resilience

We map your important business services and design your IT environment to stay within your impact tolerances — the language your regulator actually uses.

Client data protected by design

Encryption, access controls, and data loss prevention around client money data and sensitive deal information — built in, not bolted on.

Audit-ready, always

Clear documentation and reporting so you can evidence your technology controls the moment a regulator, auditor or investor asks.

Understands the stakes

We know that in financial services, a security incident is also a conduct and governance question — not just a technical one.

Talk to us

Our Four Stage Approach To Improving IT

We use your Technology Resilience Score™ to benchmark your progress from where you were before you joined us.

What's included in our managed IT support packages?

Every package includes the full stack — no bolt-ons, no surprises.

IT support Mon–Fri, 8am–6pm

Our IT support engineers are on hand to handle your IT issues and technology headaches.

24-hour Security Operations Centre

Our SOC partners provide round-the-clock monitoring of your environment to proactively hunt and mitigate any threats.

Full cyber incident response

If the worst does happen, our cyber incident response team will jump into action.

Vulnerability management & credential theft monitoring

We keep an eye on gaps in your security and stay vigilant to see when and if your credentials are stolen.

Email filtering

Your inbox is set up to automatically filter out junk including cold emails and spam.

Phishing simulations

Keep staff on their toes and develop their cyber awareness with our coordinated phishing simulations.

Device patching

We keep your devices up to date with the latest patches for software and hardware.

Backup of Microsoft 365 or Google Workspace

We take frequent backups of your environments so that if something goes missing, we've got you covered.

Configuration management of Microsoft 365 or Google Workspace

We configure your environments so that they facilitate staff efficiency and effective collaboration.

What our clients say about Little Big Tech

5.0
35 reviewsView on Google →
LC
Louise Campbell
1 month ago

Matt and John are fantastic. They are the most friendly, helpful and skilled guys when it comes to anything to do with my PC. No matter how serious or trivial the issue, they are so professional and patient and nothing is a bother to them — they sort issues immediately. Gold standard service all the way!

JL
John Leung
1 month ago

I had a query on software usage and Matthew Cooper was the assigned engineer. He was quick and responsive, helped resolve the problem very quickly. Great service!

JB
James Brian
1 month ago

Great responsive team who are incredibly helpful and friendly. Highly recommended.

DA
Dale Agar
2 months ago

Super efficient and professional company, always offer excellent and honest advice whether it's in their best interest or not. Highly recommend.

KR
Kimberley Rowe
2 months ago

Matthew from Little Big Tech has come to my rescue on many occasions over the years. Booking a time slot is quick and easy. Today he sorted out a few issues with my work laptop really quickly in his helpful and cheerful manner. Thanks Matt.

LO
Lauren Ottewell
3 months ago

Thank you to John W at Little Big Tech who helped resolve an issue I had at work today. My query was handled quickly and efficiently and all communication with John was friendly from start to finish. Great service, thank you so much.

KI
Kirsty Richardson
3 months ago

Fantastic service from Matthew Cooper, he's so knowledgeable and friendly and willing to help. Hugely appreciate it, thanks from everyone at A Construction Builds Ltd.

KW
Karen Woodbridge
3 months ago

Little Big Tech have supported our business for about 4 years now and the team have always been super efficient and responsive. My emails were hacked and LBT instantly stepped in — Matt and John were on the case before I even knew I had a problem. They sorted the issue, isolated my system and drafted an update I could send to my clients. I can't recommend them enough.

TF
Tracey Friel
3 months ago

John is always very quick to answer our queries at the U Clinic. He is very professional and always sorts out any problems we may have. Highly recommend!

GC
Grahame Clarke
3 months ago

Computer was hacked, Matt and John from LBT acted immediately and shut everything down, saved more problems and then set to work restoring everything. Efficient, friendly and knowledgeable — many thanks.

FI
Far M. Imtiazi
3 months ago

Matt was great. Polite & professional. Plus he resolved the issue in minutes if not seconds!

MM
Matthew Mills
4 months ago

Matthew from Little Big Tech was able to sort out my all-in-one PC with no problems. From start to finish he was very helpful and always is whenever we have a problem.

MB
Matt Bull
4 months ago

John was super quick to arrive onsite earlier today, and he assisted in fixing a software issue with our customer-facing devices. Without him, our busy day would have felt even busier. Huge props to his great work ethic and speedy service.

RW
Roger Wright
5 months ago

Fantastic customer service from Matt. Nothing is too much trouble, extremely patient, and will solve any computer issue quickly and efficiently, in a friendly manner. 100% recommend.

AM
Andy Massie
10 months ago

I couldn't recommend Little Big Tech strongly enough. They have been entirely focused on my needs as a small business owner, and have delivered over and above what I asked for at fantastic value for money. On top of all that, they have an awesome vibe — proactive, engaged, kind, warm — everything you could hope for in a tech service provider.

HV
Helen Valls-Russell
1 year ago

The onboarding service is excellent and supportive. When we have an issue or a concern, they respond swiftly and provide proactive guidance and support. Such a great team — not just a nameless call centre. We are able to speak with people we know and we feel supported.

JT
Jon Thomas
1 year ago

Little Big Tech have been instrumental in providing cutting-edge solutions that ensure uninterrupted communication, enhanced collaboration, and superior call quality for our multiple brands in the We Do Play group. What truly sets them apart is their commitment to going above and beyond — proactively identifying challenges, offering tailored solutions, and ensuring businesses get the most out of their investment. Highly recommend.

DS
Dave Sutton
3 years ago

Fabulously forward thinking guys to work with. Energetic and supportive — a human approach to technology. Great experience in helping smaller firms to get a grasp of technology to grow.

JM
Jessica McGovern
4 years ago

The team at Little Big Tech have transformed our backup and storage situation. Working with our quite specific infrastructure setup, they've deployed a network storage system we can trust. Always at the end of the phone or there to assist via email — there's nobody I would rather have our managed IT services with.

LE
Laurence Emmett
4 years ago

Having got by without an IT Support Provider, I had fallen into the trap of learning to live with a bad system, poor setup and dreadful security. What steered me towards Little Big Tech was the belief they would solve problems I did not even know I had — and they have. These guys may be comparatively small but the team is of the highest quality. Every communication is productive and informative.

Got questions?

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Can't find what you're looking for? Talk to us directly — no sales pitch, no obligation.

Book a call

In financial services, a technology failure is a regulatory event.

We keep your systems resilient, your client data protected, and your firm audit-ready. Let's talk about where you stand.

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