Privacy Policy
Last updated: June 2026
1. Who we are
Little Big Tech Ltd is a company registered in England and Wales. Our registered office is Runway East London Bridge, 18 Crucifix Lane, London SE1 3JW. We are the data controller for the personal information collected through this website.
If you have any questions about this policy or how we handle your data, please contact us at hello@littlebigtech.co.uk.
2. What data we collect
We collect personal data in the following ways:
- Contact form submissions — name, email address, phone number, company name, and the message you send us.
- Technology Resilience Score assessment — answers to assessment questions, which may include information about your business IT environment.
- Analytics — with your consent, we collect anonymised data about how you use our website via Google Analytics (including pages visited, time on site, and general location).
- Cookies — see Section 7 below.
3. How we use your data
We use the data we collect to:
- Respond to your enquiries and provide the services you request.
- Send you information about our services where you have asked us to.
- Improve the performance and content of our website.
- Comply with our legal obligations.
4. Legal basis for processing
We process your personal data on the following legal bases:
- Legitimate interests — to respond to contact form enquiries and manage our business relationships.
- Consent — for analytics cookies and any marketing communications you opt into.
- Legal obligation — where we are required to retain data by law.
5. How long we keep your data
We retain contact form submissions and enquiry data for up to 3 years, after which it is securely deleted. Analytics data is retained in line with Google Analytics default retention settings. We will delete your data sooner if you ask us to.
6. Who we share your data with
We do not sell your personal data. We share it only with:
- Email delivery provider — used to forward contact form submissions to our team.
- Website analytics provider — anonymised usage data, only where you have consented.
- Website hosting provider — who process server logs in the course of hosting this site.
All third-party providers are required to handle your data securely and in accordance with applicable data protection law.
7. Cookies
We use cookies to help us understand how visitors use our website. Strictly necessary cookies are set automatically. Analytics cookies are only set with your explicit consent, which you can provide or withdraw at any time using the cookie banner at the bottom of this page.
You can also control cookies through your browser settings. For more information on cookies, visit allaboutcookies.org.
8. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict how we process your data.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, email us at hello@littlebigtech.co.uk. We will respond within 30 days. You also have the right to complain to the Information Commissioner's Office (ICO).
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and we use reputable, industry-standard third-party services.
10. Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.