Managed IT Support

IT Support for Law Firms in London & the South East

Secure, Compliant, and Always On. Supporting law firms and solicitors across London and the South East — because your clients trust you with everything, and your IT should be worthy of that trust.

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Cyber Essentials certifiedAssurix accreditedClio Partner

20+

Five-star Google reviews

Verified by real clients

1st

UK MSP independently verified

On security & service quality

24/7

Security Operations Centre

Always-on threat monitoring

90

Days to measurable improvement

Tracked via your TRS™ score

What we do

IT support built around the demands of legal practice.

01

Cyber Security & Compliance

Law firms are a prime target for cybercriminals — solicitors in particular for business email compromise around property completions, where a single redirected payment can mean hundreds of thousands of pounds lost. We implement robust security frameworks aligned with SRA guidelines and ICO requirements — protecting client data, preventing breaches, and keeping your firm audit-ready.

  • SRA & ICO compliance alignment
  • Email security & anti-phishing
  • Multi-factor authentication
  • Staff cyber awareness training
  • Conveyancing fraud & payment-verification controls
02

Managed IT Support

Responsive, expert support when something goes wrong — and proactive monitoring to make sure it rarely does. Our helpdesk team understands the pressure of legal deadlines and treats your uptime as non-negotiable.

  • Unlimited helpdesk support
  • Proactive system monitoring
  • Issues prioritised by business impact
  • Dedicated account manager
03

Cloud Solutions

Whether you're moving to the cloud for the first time or optimising an existing setup, we design and manage cloud environments that are secure, scalable, and built around how your firm actually works.

  • Microsoft 365 setup & management
  • Cloud migration & optimisation
  • SharePoint & document management
  • Case management system integration
04

Secure Remote Working

From court to home office to client site — your team needs secure, reliable access wherever they are. We design and manage remote working environments that never compromise on security or compliance.

  • Secure VPN & remote access
  • Device management & encryption
  • Mobile device management (MDM)
  • Zero-trust access policies
05

Data Backup & Disaster Recovery

Client files, case documents, precedents — your data is the lifeblood of your practice. We ensure everything is encrypted, backed up, and recoverable, with tested disaster recovery plans that minimise downtime.

  • Automated encrypted backups
  • Tested disaster recovery plans
  • Ransomware recovery procedures
  • Business continuity planning

How resilient is your firm today?

Get your firm's free score

Why it matters

Most IT providers aren't built with legal compliance in mind. We are.

Solicitors and legal professionals across London and the South East are among the most targeted by cybercriminals — and the compliance bar is rising to match. Whether it's a Cyber Essentials requirement attached to a panel membership, a Lexcel accreditation push, a new partner who won't accept the IT setup they've inherited, or a firm that's simply grown past what the break-fix IT guy can handle — law firms and solicitors are reaching the point where properly managed IT is no longer optional.

Little Big Tech works with solicitors, law firms and legal practices across London and the South East to build IT environments that hold up under the scrutiny legal work demands. We cover everything your firm needs to operate securely, compliantly, and without interruption — from day-to-day helpdesk support to enterprise-grade cyber security and the documentation that matters when a regulator, auditor, or indemnity insurer asks to see it.

It starts with your Technology Resilience Score™ — a benchmarked measure of your firm's ability to prevent, withstand and recover from technology and cyber risks, on a scale of 1 to 5. Most organisations of similar size and complexity operate at 3.5 or above; most law firms we assess start below that. A verified score gives you and your senior partners a clear, honest view of where the gaps are — whether that's access controls around client matter files, email security, or getting your backup strategy to a standard the SRA and your professional indemnity insurer would recognise.

A breach doesn't just cost money. It costs you client relationships, your firm's reputation, and potentially your practising certificate. We implement security frameworks aligned with the Solicitors Regulation Authority (SRA), which regulates solicitors, and the Information Commissioner's Office (ICO), the UK's data protection regulator. We treat client confidentiality not as a compliance checkbox but as the design principle your entire IT environment is built around.

For solicitors specifically, the SRA Code of Conduct applies to you personally, not just your firm's registration — and conveyancing fraud is one of the costliest risks solicitors face, almost entirely through business email compromise targeting completion payments. We build the email security and payment-verification controls that stop it, and the documentation trail that Lexcel — the Law Society's practice-management accreditation — assessors, panel administrators and indemnity insurers expect to see.

Why law firms choose us

SRA & ICO aligned

We build your IT environment around the compliance frameworks your practice is already accountable to.

Client confidentiality by design

End-to-end encryption, access controls, and data loss prevention — built in, not bolted on.

Proactive, not reactive

We monitor your systems around the clock so issues are resolved before they affect your practice.

Legal sector experience

We understand the pressure of legal deadlines and treat your uptime as non-negotiable.

Conveyancing fraud protection

Email security and payment-verification controls built specifically around the risk of client account and completion payment fraud.

Talk to us

Our Four Stage Approach To Improving IT

We use your Technology Resilience Score™ to benchmark your progress from where you were before you joined us.

What's included in our managed IT support packages?

Every package includes the full stack — no bolt-ons, no surprises.

IT support Mon–Fri, 8am–6pm

Our IT support engineers are on hand to handle your IT issues and technology headaches.

24-hour Security Operations Centre

Our SOC partners provide round-the-clock monitoring of your environment to proactively hunt and mitigate any threats.

Full cyber incident response

If the worst does happen, our cyber incident response team will jump into action.

Vulnerability management & credential theft monitoring

We keep an eye on gaps in your security and stay vigilant to see when and if your credentials are stolen.

Email filtering

Your inbox is set up to automatically filter out junk including cold emails and spam.

Phishing simulations

Keep staff on their toes and develop their cyber awareness with our coordinated phishing simulations.

Device patching

We keep your devices up to date with the latest patches for software and hardware.

Backup of Microsoft 365 or Google Workspace

We take frequent backups of your environments so that if something goes missing, we've got you covered.

Configuration management of Microsoft 365 or Google Workspace

We configure your environments so that they facilitate staff efficiency and effective collaboration.

Clio Partner

We're a Clio partner.

Clio is the UK's leading legal practice management platform — used by thousands of law firms to manage cases, time, billing, and client communication in one place.

As a Clio partner, Little Big Tech helps law firms implement, integrate, and secure their Clio environment as part of a broader, well-managed IT setup. That means your practice management software, your devices, your email, and your security posture all work together — not in isolation.

We make sure Clio sits inside an IT environment that's properly protected: the right access controls, the right backup strategy, and the right security tooling around it.

See what a properly deployed Clio Work setup looks like

What our clients say about Little Big Tech

5.0
35 reviewsView on Google →
LC
Louise Campbell
2 months ago

Matt and John are fantastic. They are the most friendly, helpful and skilled guys when it comes to anything to do with my PC. No matter how serious or trivial the issue, they are so professional and patient and nothing is a bother to them — they sort issues immediately. Gold standard service all the way!

JL
John Leung
2 months ago

I had a query on software usage and Matthew Cooper was the assigned engineer. He was quick and responsive, helped resolve the problem very quickly. Great service!

JB
James Brian
3 months ago

Great responsive team who are incredibly helpful and friendly. Highly recommended.

DA
Dale Agar
3 months ago

Super efficient and professional company, always offer excellent and honest advice whether it's in their best interest or not. Highly recommend.

KR
Kimberley Rowe
4 months ago

Matthew from Little Big Tech has come to my rescue on many occasions over the years. Booking a time slot is quick and easy. Today he sorted out a few issues with my work laptop really quickly in his helpful and cheerful manner. Thanks Matt.

LO
Lauren Ottewell
4 months ago

Thank you to John W at Little Big Tech who helped resolve an issue I had at work today. My query was handled quickly and efficiently and all communication with John was friendly from start to finish. Great service, thank you so much.

KI
Kirsty Richardson
4 months ago

Fantastic service from Matthew Cooper, he's so knowledgeable and friendly and willing to help. Hugely appreciate it, thanks from everyone at A Construction Builds Ltd.

KW
Karen Woodbridge
5 months ago

Little Big Tech have supported our business for about 4 years now and the team have always been super efficient and responsive. My emails were hacked and LBT instantly stepped in — Matt and John were on the case before I even knew I had a problem. They sorted the issue, isolated my system and drafted an update I could send to my clients. I can't recommend them enough.

TF
Tracey Friel
5 months ago

John is always very quick to answer our queries at the U Clinic. He is very professional and always sorts out any problems we may have. Highly recommend!

GC
Grahame Clarke
5 months ago

Computer was hacked, Matt and John from LBT acted immediately and shut everything down, saved more problems and then set to work restoring everything. Efficient, friendly and knowledgeable — many thanks.

FI
Far M. Imtiazi
5 months ago

Matt was great. Polite & professional. Plus he resolved the issue in minutes if not seconds!

MM
Matthew Mills
5 months ago

Matthew from Little Big Tech was able to sort out my all-in-one PC with no problems. From start to finish he was very helpful and always is whenever we have a problem.

MB
Matt Bull
6 months ago

John was super quick to arrive onsite earlier today, and he assisted in fixing a software issue with our customer-facing devices. Without him, our busy day would have felt even busier. Huge props to his great work ethic and speedy service.

RW
Roger Wright
6 months ago

Fantastic customer service from Matt. Nothing is too much trouble, extremely patient, and will solve any computer issue quickly and efficiently, in a friendly manner. 100% recommend.

AM
Andy Massie
11 months ago

I couldn't recommend Little Big Tech strongly enough. They have been entirely focused on my needs as a small business owner, and have delivered over and above what I asked for at fantastic value for money. On top of all that, they have an awesome vibe — proactive, engaged, kind, warm — everything you could hope for in a tech service provider.

HV
Helen Valls-Russell
1 year ago

The onboarding service is excellent and supportive. When we have an issue or a concern, they respond swiftly and provide proactive guidance and support. Such a great team — not just a nameless call centre. We are able to speak with people we know and we feel supported.

JT
Jon Thomas
1 year ago

Little Big Tech have been instrumental in providing cutting-edge solutions that ensure uninterrupted communication, enhanced collaboration, and superior call quality for our multiple brands in the We Do Play group. What truly sets them apart is their commitment to going above and beyond — proactively identifying challenges, offering tailored solutions, and ensuring businesses get the most out of their investment. Highly recommend.

DS
Dave Sutton
3 years ago

Fabulously forward thinking guys to work with. Energetic and supportive — a human approach to technology. Great experience in helping smaller firms to get a grasp of technology to grow.

JM
Jessica McGovern
4 years ago

The team at Little Big Tech have transformed our backup and storage situation. Working with our quite specific infrastructure setup, they've deployed a network storage system we can trust. Always at the end of the phone or there to assist via email — there's nobody I would rather have our managed IT services with.

LE
Laurence Emmett
4 years ago

Having got by without an IT Support Provider, I had fallen into the trap of learning to live with a bad system, poor setup and dreadful security. What steered me towards Little Big Tech was the belief they would solve problems I did not even know I had — and they have. These guys may be comparatively small but the team is of the highest quality. Every communication is productive and informative.

Technology Resilience Score™

How resilient is your firm today?

Take the free Technology Resilience Assessment written for law firms — matter files, client account, fee earners, the SRA. Ten minutes, and your firm's score and report land straight in your inbox.

Get your firm's free scoreAlready have IT support? Check what you're paying

Further reading

More on building resilience for law firms

Who Holds the Keys to Your Law Firm?Could Your Law Firm Survive a Bad Week?Every Device Is a Doorway to Client DataThe Risk Your Law Firm Didn't ChooseData Protection as a Law Firm AdvantageWhy Law Firms Need Real GovernanceWhy SME Law Firms Need Real GovernanceWhy Security Tools Aren't Enough for Law FirmsWhy Cloud Foundations Matter: Law FirmsWould Your Law Firm Even Know?Your People: The Biggest Risk — And the Best Defence

Also see

IT Support for SMEsIT Support for Financial ServicesIT Support for Private HealthcareIT Support for Accountants

Got questions?

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Book a call

A data breach doesn't just cost money. It costs you your reputation.

We protect client data, prevent breaches, and keep your firm audit-ready. Let's talk about where your practice stands.

Get your firm's free score