Managed IT Support
IT Support & Managed IT Services in London
A managed IT services provider actually based in London — not a national call centre with a London postcode on the website. Support, security and IT consultancy for ambitious businesses across the city.
20+
Five-star Google reviews
Verified by real clients
1st
UK MSP independently verified
On security & service quality
24/7
Security Operations Centre
Always-on threat monitoring
90
Days to measurable improvement
Tracked via your TRS™ score
What we do
Managed IT services, IT support and consultancy — under one roof, from one London-based team.
Managed IT Services
A fully outsourced IT department for London businesses who'd rather get on with running the business. Proactive monitoring and unlimited helpdesk support, not a ticket queue.
- →Unlimited helpdesk support
- →24/7 proactive system monitoring
- →Issues prioritised by business impact
- →A team who actually knows your setup
IT Support & Helpdesk
Real engineers, not a call centre script. When something breaks, you speak to someone who already understands your environment.
- →Direct access to your engineering team
- →No first-line/second-line handoffs
- →Remote-first, on-site when it's needed
- →Issues fixed, not just logged
IT Consultancy & Strategy
Beyond day-to-day support, we help London businesses plan technology decisions properly — before they become expensive mistakes.
- →Technology Resilience Score™ assessment
- →Infrastructure & cloud strategy
- →Budget planning & vendor management
- →Roadmaps tied to business growth
Cyber Security & Compliance
London businesses are a prime target for cybercriminals precisely because of the concentration of finance, legal and professional services in the city. We make sure that assumption doesn't hold for you.
- →24-hour Security Operations Centre
- →Multi-factor authentication as standard
- →Email security & anti-phishing
- →Staff cyber awareness training
Cloud & Hybrid Working
Most London teams split their week between the office, home, and client sites. We make sure that flexibility never comes at the cost of security.
- →Microsoft 365 / Google Workspace setup
- →Secure VPN & remote access
- →Mobile device management
- →Cloud migration & optimisation
Your IT Support Partner in London
London has no shortage of IT support companies. What it has far less of is one that's actually headquartered here, answers the phone with an engineer rather than a script, and measures its own progress the same way it measures yours.
Little Big Tech is based at Runway East, London Bridge — right in the city, not a satellite office of a national franchise. That matters for two reasons: on-site visits are a short trip rather than a special arrangement, and we understand the pace London businesses operate at, because we operate at it too.
Every client starts with a Technology Resilience Score™ — a clear, honest benchmark of where your technology stands today, covering everything from cyber security to backup and access control. From there we build a prioritised plan and track measurable progress every quarter, whether you need day-to-day managed IT services, a one-off consultancy engagement, or both.
We work with London businesses of 5 to 50 people across professional services, finance, creative and hospitality — industries where a single outage or phishing email can cost a client relationship, not just an afternoon.
Why London businesses choose us
Actually based here
Our HQ is right here in London, on Crucifix Lane near London Bridge — not a regional office of a national chain.
No call centres
Speak to an engineer who knows your setup, every time.
Proactive, not reactive
We monitor your systems 24/7 so problems get fixed before you notice them.
A score, not just a ticket queue
Your Technology Resilience Score™ gives you a clear, benchmarked view of where you stand and what to fix first.
Our Four Stage Approach To Improving IT
We use your Technology Resilience Score™ to benchmark your progress from where you were before you joined us.
What's included in our managed IT support packages?
Every package includes the full stack — no bolt-ons, no surprises.
Got questions?
We're straight with you
Can't find what you're looking for? Talk to us directly — no sales pitch, no obligation.
Also covering
IT Support Across Every London Borough
Ready for IT support in London that's actually local?
Let's talk about how we can help your London business run smarter, safer, and without the IT headaches.
Book a Call