For businesses with 11 users or more

Resilience‑Flex.
IT Support for Businesses

Flexible IT support for 11 users or more at one, fixed cost-per-user. Keep your reputation strong, your data safe, and your systems reliable — freeing your workforce to focus on growing the business.

Book a Call
£75/user/month

Per user, per month

Scales with your headcount
No hidden charges
Everything included

For ambitious businesses that see IT as the catalyst for growth.

Our Technology Resilience Score™ establishes a solid baseline for your IT security and configuration, enabling both parties to align on the right strategy and next steps.

01

Free Initial Assessment

Take our Technology Resilience Score™ assessment to obtain a baseline for your IT security and configuration.

02

Consultation

Speak to us about your current position, areas of friction, and your IT support requirements.

03

Deep-Dive Analysis

Our technical team review your IT setup in granular detail, benchmarking systems and assets.

04

Measurable Improvements in 90 Days

Our step-by-step process gives measurable improvement within the first 90 days, followed by quarterly reviews to drive your score skyward.

Secure, Flexible, Strategic IT

Little Big Tech is the only managed IT provider that measures, tracks, and guarantees gains in your Technology Resilience Score™ — delivering a verified picture of operational risk and a clear path to the standards your insurers, clients, and growth goals demand.

Get Your Free Technology Resilience Score™
  • Proactive monitoring that prevents downtime before it happens

  • Advanced cybersecurity protection to keep your data and reputation safe

  • Cloud solutions that adapt as your team and goals expand

  • Expect guidance from a partner who understands your business, not just your tech

Certified & Accredited

Cyber Essentials certifiedAssurix accredited
I had a query on software usage and Matthew Cooper was the assigned engineer. He was quick and responsive, helped resolve the problem very quickly. Great service!
JL

John Leung

Google Review

Here's What Our Customers Say

5.0
35 reviewsView on Google →
LC
Louise Campbell
2 weeks ago

Matt and John are fantastic. They are the most friendly, helpful and skilled guys when it comes to anything to do with my PC. No matter how serious or trivial the issue, they are so professional and patient and nothing is a bother to them — they sort issues immediately. Gold standard service all the way!

JL
John Leung
2 weeks ago

I had a query on software usage and Matthew Cooper was the assigned engineer. He was quick and responsive, helped resolve the problem very quickly. Great service!

JB
James Brian
1 month ago

Great responsive team who are incredibly helpful and friendly. Highly recommended.

DA
Dale Agar
1 month ago

Super efficient and professional company, always offer excellent and honest advice whether it's in their best interest or not. Highly recommend.

KR
Kimberley Rowe
2 months ago

Matthew from Little Big Tech has come to my rescue on many occasions over the years. Booking a time slot is quick and easy. Today he sorted out a few issues with my work laptop really quickly in his helpful and cheerful manner. Thanks Matt.

LO
Lauren Ottewell
2 months ago

Thank you to John W at Little Big Tech who helped resolve an issue I had at work today. My query was handled quickly and efficiently and all communication with John was friendly from start to finish. Great service, thank you so much.

KI
Kirsty Richardson
2 months ago

Fantastic service from Matthew Cooper, he's so knowledgeable and friendly and willing to help. Hugely appreciate it, thanks from everyone at A Construction Builds Ltd.

KW
Karen Woodbridge
3 months ago

Little Big Tech have supported our business for about 4 years now and the team have always been super efficient and responsive. My emails were hacked and LBT instantly stepped in — Matt and John were on the case before I even knew I had a problem. They sorted the issue, isolated my system and drafted an update I could send to my clients. I can't recommend them enough.

TF
Tracey Friel
3 months ago

John is always very quick to answer our queries at the U Clinic. He is very professional and always sorts out any problems we may have. Highly recommend!

GC
Grahame Clarke
3 months ago

Computer was hacked, Matt and John from LBT acted immediately and shut everything down, saved more problems and then set to work restoring everything. Efficient, friendly and knowledgeable — many thanks.

FI
Far M. Imtiazi
3 months ago

Matt was great. Polite & professional. Plus he resolved the issue in minutes if not seconds!

MM
Matthew Mills
3 months ago

Matthew from Little Big Tech was able to sort out my all-in-one PC with no problems. From start to finish he was very helpful and always is whenever we have a problem.

MB
Matt Bull
4 months ago

John was super quick to arrive onsite earlier today, and he assisted in fixing a software issue with our customer-facing devices. Without him, our busy day would have felt even busier. Huge props to his great work ethic and speedy service.

RW
Roger Wright
4 months ago

Fantastic customer service from Matt. Nothing is too much trouble, extremely patient, and will solve any computer issue quickly and efficiently, in a friendly manner. 100% recommend.

AM
Andy Massie
9 months ago

I couldn't recommend Little Big Tech strongly enough. They have been entirely focused on my needs as a small business owner, and have delivered over and above what I asked for at fantastic value for money. On top of all that, they have an awesome vibe — proactive, engaged, kind, warm — everything you could hope for in a tech service provider.

HV
Helen Valls-Russell
1 year ago

The onboarding service is excellent and supportive. When we have an issue or a concern, they respond swiftly and provide proactive guidance and support. Such a great team — not just a nameless call centre. We are able to speak with people we know and we feel supported.

JT
Jon Thomas
1 year ago

Little Big Tech have been instrumental in providing cutting-edge solutions that ensure uninterrupted communication, enhanced collaboration, and superior call quality for our multiple brands in the We Do Play group. What truly sets them apart is their commitment to going above and beyond — proactively identifying challenges, offering tailored solutions, and ensuring businesses get the most out of their investment. Highly recommend.

DS
Dave Sutton
3 years ago

Fabulously forward thinking guys to work with. Energetic and supportive — a human approach to technology. Great experience in helping smaller firms to get a grasp of technology to grow.

JM
Jessica McGovern
4 years ago

The team at Little Big Tech have transformed our backup and storage situation. Working with our quite specific infrastructure setup, they've deployed a network storage system we can trust. Always at the end of the phone or there to assist via email — there's nobody I would rather have our managed IT services with.

LE
Laurence Emmett
4 years ago

Having got by without an IT Support Provider, I had fallen into the trap of learning to live with a bad system, poor setup and dreadful security. What steered me towards Little Big Tech was the belief they would solve problems I did not even know I had — and they have. These guys may be comparatively small but the team is of the highest quality. Every communication is productive and informative.

Frequently asked questions

What's included in our Resilience‑Flex package?

Designed for businesses with 11 users or more — scalable service at a fixed fee of £75 per user, per month.

  • Managed IT Support Monday to Friday, 8am to 6pm
  • 24-Hour Security Operations Centre
  • Cyber Incident Response
  • Vulnerability Management & Credential Theft Monitoring
  • Email Filtering
  • Phishing Simulations
  • Device Patching ensuring security where it counts
  • Backup of Microsoft 365 or Google Workspace
  • Configuration Management of Microsoft 365 or Google Workspace