For businesses that need IT which scales with them — without a renegotiation every time they hire.
Every client starts with a Technology Resilience Score™ — a benchmarked measure of where your IT environment stands today. It gives you a clear, honest view of your security posture and the specific gaps to address first, so we're improving the right things, in the right order, from day one.
Free Initial Assessment
Take our Technology Resilience Score™ assessment to obtain a baseline for your IT security and configuration.
Consultation
Speak to us about your current position, areas of friction, and your IT support requirements.
Deep-Dive Analysis
Our technical team review your IT setup in granular detail, benchmarking systems and assets.
Measurable Improvements in 90 Days
Our step-by-step process gives measurable improvement within the first 90 days, followed by quarterly reviews to drive your score skyward.
Secure, Flexible, Strategic IT
Little Big Tech is the only managed IT provider that measures, tracks, and guarantees gains in your Technology Resilience Score™ — delivering a verified picture of operational risk and a clear path to the standards your insurers, clients, and growth goals demand.
Get Your Free Technology Resilience Score™Proactive monitoring that prevents downtime before it happens
Advanced cybersecurity protection to keep your data and reputation safe
Cloud solutions that adapt as your team and goals expand
Strategic guidance from a partner who understands your business, not just your technology
Built to scale without the renegotiation
Once a business crosses into double-digit headcount, IT needs start compounding fast — more devices, more access to manage, more surface area for something to go wrong. A fixed monthly retainer that doesn't flex with headcount either overcharges you at 12 users or leaves gaps at 40.
Resilience‑Flex charges per user because your risk profile scales with your team, not with an arbitrary tier. Every hire gets the same 24/7 Security Operations Centre monitoring, patching, and backup as the person sitting next to them from day one — and your Technology Resilience Score™ gets reassessed as you grow, not left to drift.
If you're already on a managed IT contract but service has degraded — your provider was acquired, tickets sit for days, or billing no longer adds up — Resilience‑Flex is a clean switch with no disruption. We run a Technology Resilience Score™ assessment as part of onboarding, so you get an independent read on where your current setup actually stands, not just the picture your last provider painted.
We work with growing businesses across professional services, law firms, financial services, accountancy practices, and private healthcare — sectors where IT compliance and client data protection aren't optional. Under 11 users? Resilience‑Fixed is built for you.
“I had a query on software usage and Matthew Cooper was the assigned engineer. He was quick and responsive, helped resolve the problem very quickly. Great service!”
John Leung
Google Review
Frequently asked questions
What's included in our Resilience‑Flex package?
Designed for businesses with 11 users or more — scalable service at a fixed fee of £75 per user, per month.
- Managed IT Support Monday to Friday, 8am to 6pm
- 24-Hour Security Operations Centre
- Cyber Incident Response
- Vulnerability Management & Credential Theft Monitoring
- Email Filtering
- Phishing Simulations
- Device Patching ensuring security where it counts
- Backup of Microsoft 365 or Google Workspace
- Configuration Management of Microsoft 365 or Google Workspace

