Insights & Advice
The Little Big Tech Blog
Security
Who Holds the Keys to Your Clinic?
Patient records are the most sensitive data a business can hold — and in most clinics, they sit behind logins shared across reception, clinicians and locums. The question is not whether access is controlled on paper. It is whether you could prove who can see a patient's record today.
Security
Who Holds the Keys to Your Financial Services Firm?
In financial services, a login is never just a login. It is access to client money, regulated data and the processes the FCA holds named individuals accountable for. The question is whether your firm could evidence exactly who holds which keys — and whether one phished password would be enough.
Security
Who Holds the Keys to Your Law Firm?
Every matter file, every client email and every payment instruction in your firm sits behind a login. For most SME law firms, the honest question is not whether access is controlled — it is whether anyone could prove who can see what, and whether a phished password would be enough to get inside.
IT Support
How to Schedule an Email in Outlook
Scheduling emails in Outlook is a small feature that can make a real difference to how and when your messages are read. Here's how to do it, whichever version of Outlook you're using.
IT Support
Outsourcing IT Support: Is It the Right Move for Your Business?
As your business grows, so do the demands on your IT. Here's an honest look at why IT becomes such a common pain point for growing businesses, and where outsourcing genuinely helps.
it support
How to Recall an Email in Outlook: A Step-by-Step Guide
Sent an email by mistake? Here's how to call back an email in Outlook, what the feature can and can't do, and what to do if recall isn't an option.
IT Support
What Good IT Support for Law Firms Actually Looks Like
IT support for law firms means SRA and ICO compliance built in from day one, not generic GDPR advice with a legal label. Here's what it should actually include, and how to spot a provider that's only pretending to specialise.
IT Support
What Is Managed IT Support? What It Actually Includes (and What It Shouldn't)
Managed IT support means proactive monitoring, security and strategy for one predictable cost — not just an outsourced helpdesk. Here's what should be included, and what to check before you buy.
AI
Build vs Buy Is the Wrong Question Now — Here’s the Right One
AI has collapsed the cost of building custom software. Build vs buy was never really about cost — it's about who governs, deploys and maintains what gets built afterwards.
AI
The Technical Debt Bill Always Arrives — Even for Apps You Built With AI
Fast AI-built apps rack up technical debt fast. The real risk isn't that your team can build something useful — it's that nobody owns what happens after it starts being used.
IT Support
Best IT Support for Small Business
Small business IT support means efficiency, savings, stronger cybersecurity and scalability — not just the cheapest quote. Learn how to judge fit.
IT Support
Choosing Managed IT Support: The UK Buyer's Guide
A complete UK buyer's guide to choosing managed IT support — what to look for, how much it costs, and the questions that separate genuine partners from expensive helpdesks.